Terms & Conditions
Terms & Conditions
Terms of Service
Welcome to FlixEcho (“the Platform”). Please read these Terms of Service carefully before registering, placing an order, making a payment, or using our services. By using or purchasing services from the Platform, you confirm that you have read, understood, and agreed to be bound by these terms.
1. Service Description
The Platform provides online purchase, payment, and delivery services for digital products such as streaming subscriptions, digital memberships, account services, and accelerator memberships. Depending on the product, delivery may include shared account profiles, full accounts, redemption codes, login links, license keys, or third-party automated delivery content.
- Shared Account / Profile: You receive access to a designated profile or usage slot under a specific account, which may be shared with other users.
- Full Account: You use one complete account independently without sharing it with other users.
- Redemption Code / License Key / Login Link: The system or a third-party API delivers the corresponding digital credential or access entry.
All services above are digital products and are usually delivered automatically or manually after successful payment.
2. Account Usage Rules
To maintain account stability and a normal user experience for all customers, please strictly follow these rules:
- Do not modify account passwords, bound emails, phone numbers, security verification methods, or any other security information.
- Do not forward, resell, publish, or share account information, license keys, redemption codes, or login links with any third party.
- Do not change subscription plans, payment methods, profile names, household settings, or any other settings that may affect account stability.
- Do not maliciously occupy other users’ profiles, delete other users’ profiles, frequently switch abnormal devices, or perform any action that may affect the stability of shared accounts.
- Please use the service according to the product description, help documents, or support instructions.
- If you experience account issues, login failure, error messages, or unavailable delivery content, please contact us through the Telegram support group in time.
If account suspension, feature restrictions, data loss, service interruption, or other losses are caused by violation of the rules above, it will be considered improper use and will not be covered by warranty. The Platform may refuse replacement delivery or refund requests in such cases.
3. Warranty and After-Sales Support
Orders include basic after-sales support during the valid service period. If the delivered content cannot be used due to an issue caused by the Platform, such as an incorrect password, invalid delivery content, or account restriction not caused by user violation, the Platform may provide replacement delivery, repair, account replacement, extension, or equivalent handling depending on the actual situation.
When requesting support, please provide your order number, purchase email, screenshots of the issue, current device type, and the troubleshooting steps you have already tried, so we can locate the issue more quickly.
4. Cases Not Eligible for Refund or Replacement
- The user violates the account usage rules in Section 2 of these terms.
- The service cannot be accessed due to the user’s device, network environment, regional restrictions, proxy routes, or third-party platform policies.
- The digital product has been properly delivered and is usable, but the user no longer wants to use it for personal reasons.
- The user modifies account information, profiles, passwords, security settings, or shares the content publicly, resulting in loss.
- Issues not caused by the Platform, including third-party platform policy changes, risk control, regional restrictions, or force majeure.
Digital products are instantly delivered and can be copied. Once properly delivered, they generally do not support refunds without reason. Specific refund rules are subject to the “Refund Policy” page on this website.
5. Payment
The Platform currently supports payment methods such as Alipay and PayPal. Available payment methods are subject to what is displayed on the checkout page. All prices are displayed in Chinese Yuan (CNY) by default. Once an order is paid, the transaction is deemed completed, and the system will enter the automatic or manual delivery process.
6. Account Security and Limitation of Liability
You are responsible for all actions performed under your account. The Platform is not responsible for the following situations:
- Service interruptions, policy changes, risk control restrictions, or regional restrictions of Netflix, Spotify, Sixfast, or other third-party platforms.
- Losses caused by user violations, incorrect operations, public sharing, or unauthorized modification of account information.
- Usage issues caused by network environment, device compatibility, browser settings, proxy routes, or system versions.
- Force majeure events, including but not limited to natural disasters, war, regulatory requirements, network infrastructure failures, third-party API abnormalities, etc.
7. Intellectual Property and Third-Party Disclaimer
The text, page design, images, code, and related content on this website are protected by law and may not be copied, reproduced, or used for other commercial purposes without authorization. Names and trademarks such as Netflix, Spotify, and Sixfast belong to their respective rights holders. The Platform is not affiliated with, acting as an agent for, or officially partnered with the above third-party platforms. Related products are digital membership or account usage services only.
8. Changes to These Terms
The Platform reserves the right to adjust these Terms of Service according to business needs, policies, payment methods, third-party platform rules, or risk control requirements. After the terms are updated, continued use of the Platform means that you accept the updated content.
9. Contact Us
If you have any questions about these Terms of Service, orders, after-sales support, or usage methods, please contact us through the Telegram support group:
Telegram Support Group
